Privacy Policy

Effective Date: 28.05.2025
Last Updated: 28.05.2025

At Lumees, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your data when you interact with our services, including our hosted models, chat interface, and website.

We may collect the following types of data:

1. Usage Data

• Log files (IP address, browser type, timestamps)

• API request metadata (model called, input size, latency)

• Error logs and system diagnostics

2. Account Information

• Email address, name, and credentials (if you sign up)

• Billing and payment details (via third-party providers)

3. Prompt & Input Data

• Text prompts or file inputs sent to our models

• Chat history from Lumees Chat

• We do not store inputs by default unless explicitly opted-in for improvement or debugging

We use collected data to:

• Provide, maintain, and improve our services

• Ensure performance, reliability, and security

• Debug errors and monitor for abuse

• Communicate with you about updates, billing, or support

Your data is never sold or shared with third parties without consent.

• All data is stored on secure, access-controlled servers

• Encrypted in transit (TLS) and at rest

• Internal access is restricted to authorized personnel only

• API input/output data is not retained unless you opt in to diagnostics

• Account and billing information is retained for compliance and account management

• You can request deletion of your account and associated data at any time

• If you are a resident of the EU or California, you may:

• Access, correct, or delete your data

• Opt out of data processing (where applicable)

• File a complaint with a supervisory authority

• To exercise these rights, contact us at privacy@lumees.io

Our website may use cookies to improve user experience and track analytics (via services like Google Analytics or Plausible). You may disable cookies through your browser settings.

Lumees AI
Istanbul/TURKEY
privacy@lumees.İO